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Frequently asked questions
Quick answers to common questions about booking with HostBetter.
Booking
How do I book a property?
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How quickly will you respond to my inquiry?
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Can I book directly with HostBetter instead of through Airbnb or Booking.com?
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Do you offer discounts for long stays?
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What's the minimum stay?
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Your stay
What's included in the price?
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Will someone meet me at check-in?
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What time is check-in and check-out?
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Can I extend my stay?
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Is there 24/7 support during my stay?
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Families and kids
Are your properties family-friendly?
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Do you provide cribs or high chairs?
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Are the neighborhoods safe for kids?
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Can you recommend things to do with kids?
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Payment and policies
What payment methods do you accept?
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What's your cancellation policy?
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Do you charge a security deposit?
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What if something goes wrong during my stay?
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Have a question we didn't cover? Talk to us.
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